The relationship between service quality, customer satisfaction, service quality and customer loyalty: A study in Telecommunication Industry of Laos
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Tác giả chính: | |
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Định dạng: | Luận án, luận văn |
Ngôn ngữ: | Vietnamese |
Được phát hành: |
2015
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Truy cập trực tuyến: | https://hdl.handle.net/11742/69247 |
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author | Padapphet Sayakhot |
author_facet | Padapphet Sayakhot |
author_sort | Padapphet Sayakhot |
collection | DSpaceTVQH |
format | Luận án, luận văn |
id | oai:http:--thuvienso.quochoi.vn:11742-69247 |
institution | Thư viện số |
language | Vietnamese |
publishDate | 2015 |
record_format | dspace |
spelling | oai:http:--thuvienso.quochoi.vn:11742-692472024-02-04T22:41:16Z The relationship between service quality, customer satisfaction, service quality and customer loyalty: A study in Telecommunication Industry of Laos Padapphet Sayakhot 2015-11-11 2015-11-18 Luận án, luận văn 25812 https://hdl.handle.net/11742/69247 vi Đại học Kinh tế Quốc Dân 109 tr. application/pdf application/pdf application/msword Thư viện Quốc hội |
spellingShingle | Padapphet Sayakhot The relationship between service quality, customer satisfaction, service quality and customer loyalty: A study in Telecommunication Industry of Laos |
title | The relationship between service quality, customer satisfaction, service quality and customer loyalty: A study in Telecommunication Industry of Laos |
title_full | The relationship between service quality, customer satisfaction, service quality and customer loyalty: A study in Telecommunication Industry of Laos |
title_fullStr | The relationship between service quality, customer satisfaction, service quality and customer loyalty: A study in Telecommunication Industry of Laos |
title_full_unstemmed | The relationship between service quality, customer satisfaction, service quality and customer loyalty: A study in Telecommunication Industry of Laos |
title_short | The relationship between service quality, customer satisfaction, service quality and customer loyalty: A study in Telecommunication Industry of Laos |
title_sort | relationship between service quality customer satisfaction service quality and customer loyalty a study in telecommunication industry of laos |
url | https://hdl.handle.net/11742/69247 |
work_keys_str_mv | AT padapphetsayakhot therelationshipbetweenservicequalitycustomersatisfactionservicequalityandcustomerloyaltyastudyintelecommunicationindustryoflaos AT padapphetsayakhot relationshipbetweenservicequalitycustomersatisfactionservicequalityandcustomerloyaltyastudyintelecommunicationindustryoflaos |